Conflict Resolution

Cut through the anger and solve the problem.


Summaries

Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior

Kerry Patterson et al.

McGraw-Hill, 2013

9
From Resentment to Contentment – The Power of Grudges to Transform Your Life

Sophie Hannah

Scribner, 2019

8
A Manifesto for the Workplace

Christine Porath

Grand Central, 2016

8
The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)

Judy Ringer

Career Press, 2019

9
How to Resolve Disputes, Defuse Difficult Situations and Reach Agreement

Louisa Weinstein

FT Publishing, 2018

7
A Practical Guide to Resolution in the Workplace

David Liddle

Kogan Page, 2017

9
How to Discuss What Matters Most

Douglas Stone et al.

Penguin, 2000

9
Achieving Success at Work and in Life, One Conversation at a Time

Susan Scott

Berkley, 2004

9
Tools for Talking When Stakes Are High

Kerry Patterson et al.

McGraw-Hill, 2002

9