Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior
Kerry Patterson et al.
McGraw-Hill, 2013
The Insider's Guide to Managing Conflict, Incivility & Mistrust
Anna Maravelas
Career Press, 2020
Book
From Resentment to Contentment – The Power of Grudges to Transform Your Life
Sophie Hannah
Scribner, 2019
The Art of Peace in the Workplace (Conflict Resolution for Leaders, Managers, and Anyone Stuck in the Middle)
Judy Ringer
Career Press, 2019
How to Resolve Disputes, Defuse Difficult Situations and Reach Agreement
Louisa Weinstein
FT Publishing, 2018
Book
A Practical Guide to Resolution in the Workplace
David Liddle
Kogan Page, 2017
Lynze Wardle Lenio
The Muse, 2017
