Crisis Management

If your organization faces a crisis – whether a public health emergency, a natural disaster, or a public relations or product calamity – you often can make it better or worse for your people by how you manage it before, during and after. Eventually, a crisis will hit. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge stronger.


Thinking Ahead in a Reckless Age

Bina Venkataraman

Riverhead, 2019

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What Plane Crashes, Oil Spills, and Dumb Business Decisions Can Teach Us About How to Succeed at Work and at Home

Chris Clearfield and András Tilcsik

Penguin Press, 2018

A Sociological Approach

Kathleen Tierney

Polity Press, 2019

What’s Working Now

Josh Bersin

Josh Bersin, 2020

How Our Actions Turn Natural Hazards into Catastrophes

Ilan Kelman

Oxford UP, 2020


Lars Faeste et al.

Boston Consulting Group, 2020

Survival, Failure, Future – Lessons from the World’s Limits

Richard Davies

Bantam Press (UK), 2020

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Nine disasters we still aren’t ready for.

Garrett M. Graff

Politico Magazine, 2020


Rich Lesser and Martin Reeves

Boston Consulting Group, 2020


Achim Schmitt et al.

MIT Sloan Management Review, 2020