In: Management

Crisis Management

If your organization faces a crisis – whether a public health emergency, a natural disaster, or a public relations or product calamity – you often can make it better or worse for your people by how you manage it before, during and after. Eventually, a crisis will hit. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge stronger.


8 Book

Crisis Communication

Managing Stakeholder Relationships
Audra Diers-Lawson
Routledge, 2019
8 Book

Grace Under Pressure

Leading Through Change and Crisis
John Baldoni
Savio Republic, 2023
9 Article
John Drescher
The Assembly, 2021
9 Article
Scott Cowen
Inside Higher Ed, 2022
8 Podcast
Dara Kam et al.
8 Video
Boomer Esiason et al.
Talks at Google, 2019
8 Book


Building and Leading Resilient Teams
Bradley Kirkman and Adam Stoverink
Stanford UP, 2023
9 Article

Where There's Smoke

In the Okanagan, reports Paloma Pacheco, wine and wildfires make for a problematic pairing.
Paloma Pacheco
Maisonnueve, 2022
9 Book

The Devil Never Sleeps

Learning to Live in an Age of Disasters
Juliette Kayyem
Public Affairs, 2022
7 Book

Everyday Communication Strategies

Manage Common Issues to Prevent a Crisis and Protect Your Brand
Amanda Coleman
Kogan Page, 2022
9 Book

Working to Restore

Harnessing the Power of Regenerative Business to Heal the World
Esha Chhabra
Beacon Press, 2023
9 Article

The Terrifying Choices Created by Wildfires

Many Californians are confronting a series of confounding decision – among them, whether they should fight or flee.
Ingfei Chen
The New Yorker, 2022