Crisis Management
If your organization faces a crisis – whether a public health emergency, a natural disaster, or a public relations or product calamity – you often can make it better or worse for your people by how you manage it before, during and after. Eventually, a crisis will hit. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge stronger.
5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job
Katharine Manning
HarperCollins Leadership, 2021
Sustained Performance in a Complex World
Kathleen M. Sutcliffe and Karl E. Weick
Wiley, 2015
Book
A Roadmap for Leading Through Disruption (and Thriving on the Other Side)
Mark Goulston and Diana Hendel
HarperCollins Leadership, 2021
Book
Crisis, Change, and How to Lead When It Matters Most
Leonard J. Marcus et al.
Public Affairs, 2019
Submerged cities. Food shortages. Attacks on the electrical grid. Bioterrorism. It’s time to get ready for tomorrow’s catastrophes.
Kevin Krajick and David J. Craig
Columbia UP, 2021
Book
What Plane Crashes, Oil Spills, and Dumb Business Decisions Can Teach Us About How to Succeed at Work and at Home
Chris Clearfield and András Tilcsik
Penguin Press, 2018
(Mercatus Studies in Political and Social Economy)
Stefanie Haeffele and Virgil Henry Storr
Palgrave Macmillan, 2020
