Crisis Management

If your organization faces a crisis – whether a public health emergency, a natural disaster, or a public relations or product calamity – you often can make it better or worse for your people by how you manage it before, during and after. Eventually, a crisis will hit. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge stronger.


What Plane Crashes, Oil Spills, and Dumb Business Decisions Can Teach Us About How to Succeed at Work and at Home

Chris Clearfield et al.

Penguin Press, 2018

How Our Actions Turn Natural Hazards into Catastrophes

Ilan Kelman

Oxford UP, 2020


Lars Faeste et al.

Boston Consulting Group, 2020

Survival, Failure, Future – Lessons from the World’s Limits

Richard Davies

Bantam Press (UK), 2020

R 9
Nine disasters we still aren’t ready for.

Garrett M. Graff

Politico Magazine, 2020


Rich Lesser et al.

Boston Consulting Group, 2020


Achim Schmitt et al.

MIT Sloan Management Review, 2020

The companies and employees at ground zero of the COVID-19 outbreak provide insight into what works in a time of crisis — and what doesn’t.

Michael Hudecheck et al.

MIT Sloan Management Review, 2020

The True Story of Rebuilding Puerto Rico, One Meal at a Time

Jose Andres

Ecco, 2019

R 8
Alan Mulally and the Fight to Save Ford Motor Company

Bryce G. Hoffman

Crown, 2013