Crisis Management

If your organization faces a crisis – whether a public health emergency, a natural disaster, or a public relations or product calamity – you often can make it better or worse for your people by how you manage it before, during and after. Eventually, a crisis will hit. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge stronger.


What Plane Crashes, Oil Spills, and Dumb Business Decisions Can Teach Us About How to Succeed at Work and at Home

Chris Clearfield and András Tilcsik

Penguin Press, 2018

The companies and employees at ground zero of the COVID-19 outbreak provide insight into what works in a time of crisis — and what doesn’t.

Michael Hudecheck et al.

MIT Sloan Management Review, 2020

The True Story of Rebuilding Puerto Rico, One Meal at a Time

Jose Andres

Ecco, 2019

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Alan Mulally and the Fight to Save Ford Motor Company

Bryce G. Hoffman

Crown, 2013

Twelve years after Hurricane Katrina, social scientists seek lessons from its survivors

Kelly Servick

Science, 2018

What We’ve Learned – and Have Still to Learn – from the Financial Crisis

Martin Wolf

Penguin, 2014

New and resurgent infectious diseases can have far-reaching economic repercussions

David E. Bloom et al.

Finance & Development , 2018


Ben Bernanke

Brookings Institution, 2018

Forces of Change in the Post-Crisis World

Ruchir Sharma

W.W. Norton, 2016

The Volkswagen Emission Scandal as a Case Study

Rüdiger Bachmann et al.

CESifo Group Munich, 2017