Crisis Management

If your organization faces a crisis – whether a public health emergency, a natural disaster, or a public relations or product calamity – you often can make it better or worse for your people by how you manage it before, during and after. Eventually, a crisis will hit. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge stronger.


How One Veteran Found a New Mission Closer to Home

Jake Wood

Sentinel, 2020

5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job

Katharine Manning

HarperCollins Leadership, 2021

Make It The Last Pandemic

Helen Clark and Ellen Johnson Sirleaf

WHO, 2021

Sustained Performance in a Complex World

Kathleen M. Sutcliffe and Karl E. Weick

Wiley, 2015

Thinking Ahead in a Reckless Age

Bina Venkataraman

Riverhead, 2019

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A Roadmap for Leading Through Disruption (and Thriving on the Other Side)

Mark Goulston and Diana Hendel

HarperCollins Leadership, 2021

Crisis, Change, and How to Lead When It Matters Most

Leonard J. Marcus et al.

Public Affairs, 2019

Submerged cities. Food shortages. Attacks on the electrical grid. Bioterrorism. It’s time to get ready for tomorrow’s catastrophes.

Kevin Krajick and David J. Craig

Columbia UP, 2021

What Plane Crashes, Oil Spills, and Dumb Business Decisions Can Teach Us About How to Succeed at Work and at Home

Chris Clearfield and András Tilcsik

Penguin Press, 2018

(Mercatus Studies in Political and Social Economy)

Stefanie Haeffele and Virgil Henry Storr

Palgrave Macmillan, 2020