Crisis Management

If your organization faces a crisis - whether a natural disaster or a public relations or product calamity – you can make it better or worse by how you manage it before, during and after. Eventually, some crisis will hit, for sure. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge much stronger from it.


The True Story of Rebuilding Puerto Rico, One Meal at a Time

Jose Andres

Ecco, 2019

R 8
How the Business World Ruined Sorry and Why We Can't Stop Saying It

Cary Cooper and Sean O'Meara

Kogan Page, 2019

The Volkswagen Emission Scandal as a Case Study

Rüdiger Bachmann et al.

CESifo Group Munich, 2017

Alan Mulally and the Fight to Save Ford Motor Company

Bryce G. Hoffman

Crown, 2013


Garrett Graff

Aspen Institute, 2017

Rising Risk and More to Come

The Economist Intelligence Unit

EIU, 2017

How U.S. Navy SEALs Lead and Win

Jocko Willink and Leif Babin

St. Martin’s Griffin, 2015

R 8
How Should the Board Respond When a CEO's Bad Behavior Makes the News?

David F. Larcker and Brian Tayan

Stanford Business, 2016

Putting Your People First in a Crisis

Bill Tibbo

University of Toronto Press, 2016