In: Management
Crisis Management
If your organization faces a crisis – whether a public health emergency, a natural disaster, or a public relations or product calamity – you often can make it better or worse for your people by how you manage it before, during and after. Eventually, a crisis will hit. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge stronger.
Summaries
Everyday Communication Strategies
Manage Common Issues to Prevent a Crisis and Protect Your Brand
Kogan Page, 2022
The Empathetic Workplace
5 Steps to a Compassionate, Calm, and Confident Response to Trauma on the Job
HarperCollins Leadership, 2021