If your organization faces a crisis – whether a public health emergency, a natural disaster, or a public relations or product calamity – you often can make it better or worse for your people by how you manage it before, during and after. Eventually, a crisis will hit. You won’t be able to prevent it, but you can prepare for it, overcome it and emerge stronger.
Submerged cities. Food shortages. Attacks on the electrical grid. Bioterrorism. It’s time to get ready for tomorrow’s catastrophes.
What Plane Crashes, Oil Spills, and Dumb Business Decisions Can Teach Us About How to Succeed at Work and at Home