Eric Ravenscraft
The New York Times, 2020
How Great Leaders Build Trust and Get Extraordinary Results
Judith E. Glaser
Routledge, 2013
What the Most Effective People Do Differently
John C. Maxwell
HarperCollins Leadership, 2010
96 All-New Little Tricks for Big Success in Relationships
Leil Lowndes
McGraw-Hill, 2009
92 Little Tricks for Big Success in Relationships
Leil Lowndes
McGraw-Hill, 2003
How to Start a Conversation, Keep It Going, Build Networking Skills - and Leave a Positive Impression!
Debra Fine
Hyperion, 2005
Don Gabor
Fireside, 2001
How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone
Claire Raines et al.
AMACOM, 2006
Book
Talking Your Way to Business and Social Success
Susan RoAne
Warner Books, 1997
