Summary of B2B Brand Management

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Rating

7

Qualities

  • Applicable
  • Concrete Examples
  • Insider's Take

Recommendation

Philip Kotler, one of the fathers of modern marketing, and co-author Waldemar Pfoertsch do not push the branding envelope in this book, but it is nevertheless a useful text on B2B branding – and in fact on branding in general. They illustrate their points with numerous, interesting and relevant real-world examples, as well as diagrams and charts, and they go into great detail about the nuances of brand building, maintenance and architecture. Students and early-career marketers can come here to learn why and how businesses need to build better brands.

About the Authors

Philip Kotler is the professor of International Marketing at the Kellogg School of Management at Northwestern University. Waldemar Pfoertsch is professor of International Business at Pforzheim University and a visiting lecturer at the University of Illinois at Chicago.

 

Summary

Why B2B Companies Need Brands

Marketers have long understood that branding is an essential part of their relationship with consumers (business-to-consumer, or B2C), but only recently have they begun to understand that it is important in business-to-business (B2B) transactions as well.

One reason for the previous neglect is that many marketers believe brands lure consumers into making irrational buying decisions based on their emotions, impulses and images – and business purchasing decisions are supposed to be rational. In the B2B world, many industry sectors still do not have established brands. So, if you’re a new entrant, you can gain a first-mover advantage by capitalizing on “unrealized brand potential.”

Branding is not simply sticking a logo on your product. Your brand is what makes your products and their characteristics identifiable to your customers and differentiates them from the competition’s. Your brand simplifies and accelerates customers’ buying decisions by endowing your products with personalities. Branding affects your relationships with customers, shareholders, suppliers, regulators, employees and members of the community.

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