Today’s social communications technologies and apps drive people apart. Isolation, loneliness and depression are on the rise, especially among youth who are addicted to social media and texting. Impersonal communications erode trust, camaraderie and collaboration. This leaves the majority of your workforce disengaged. Dan Schawbel, a Facebook and app-loving millennial, urges you to “put down your phone, turn off your notifications and get offline.” He offers the radical suggestion that you get up and go see people in person. His advice for young leaders, if a bit repetitive, hits the mark: Lead by example, spend time with your team members, get to know them, invest in their development, listen, coach and show that you care. New entrants to the workforce, and especially new leaders, can learn a lot from Schawbel’s guidance – especially given the slim chance that he convinces you to balance screen time with face time.
In this summary, you will learn
- Why communications technologies – apps, social media, email and text – isolate people rather than uniting them;
- Why today’s most effective leaders care, empathize and connect personally; and
- What strategies will help you improve your ability to engage, motivate and retain employees through trust and meaningful personal connections.
About the Author
Dan Schawbel leads research for Future Workplace and speaks at events and conferences globally about the generations, personal branding and careers.