Summary of How To Say It for First-Time Managers
Winning Words and Strategies for Earning Your Team's Confidence
Managers who cannot communicate effectively cannot manage effectively.
Managers must be able to communicate with their employees. However, new supervisors generally do not get promoted on the basis of their communication skills. The executives who promote them assume, often mistakenly, that terrific salespeople or bookkeepers magically will become strong communicators. If newly appointed managers can’t communicate their ideas, directions and instructions, the areas they supervise will fall apart. Jack Griffin’s valuable book on communication for novice managers dictates what they need to say and how and when they need to say it. He suggests the best words to use and those to avoid, and even the body language inexperienced managers should adopt. getAbstract finds this book insightful, informative and comprehensive, filled with useful tips and techniques that will benefit anyone who wants to communicate.
In this summary, you will learn
- How to communicate effectively with your employees;
- What words and phrases you should use or avoid; and
- How to plan efficient, productive meetings.
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Contained in Knowledge Pack:
Knowledge PackEffective CommunicationHow to say what you mean: Do people hear the message you intend to convey? Learn to penetrate their filters and preconceptions, and make your point persuasively.
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