Summary of How To Say It for First-Time Managers

Winning Words and Strategies for Earning Your Team's Confidence

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How To Say It for First-Time Managers book summary
Managers who cannot communicate effectively cannot manage effectively.


8 Overall

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7 Innovation

7 Style


Managers must be able to communicate with their employees. However, new supervisors generally do not get promoted on the basis of their communication skills. The executives who promote them assume, often mistakenly, that terrific salespeople or bookkeepers magically will become strong communicators. If newly appointed managers can’t communicate their ideas, directions and instructions, the areas they supervise will fall apart. Jack Griffin’s valuable book on communication for novice managers dictates what they need to say and how and when they need to say it. He suggests the best words to use and those to avoid, and even the body language inexperienced managers should adopt. getAbstract finds this book insightful, informative and comprehensive, filled with useful tips and techniques that will benefit anyone who wants to communicate.

In this summary, you will learn

  • How to communicate effectively with your employees
  • What words and phrases you should use or avoid
  • How to plan efficient, productive meetings


You Can’t Manage If You Can’t Communicate
To manage people, you must be able to communicate. Effective communication depends on fluency in “the language of leadership,” a capability you can develop, starting with building a strong “leadership vocabulary” that is “both verbal and nonverbal...
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About the Author

Jack Griffin wrote How to Say It at Work and How to Say It Best.

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Contained in Knowledge Pack:

  • Knowledge Pack
    Effective Communication
    How to say what you mean: Do people hear the message you intend to convey? Learn to penetrate their filters and preconceptions, and make your point persuasively.

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