Summary of PeopleSmart

Developing Your Interpersonal Intelligence

Berrett-Koehler, more...

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PeopleSmart book summary
Did your grandmother once tell you that there are two kinds of smart: book smart and common sense smart? Now there is a third kind: people smart, an intelligent way to boost your intuition about people and your communication skills.


5 Overall

6 Applicability

4 Innovation

6 Style


It turns out that when you become savvy about other people, or "people smart," you become smarter about yourself, as well. That’s the hidden practical message in Mel Silberman and Freda Hansburg’s intelligent new book. They bring their considerable expertise and hands-on experience to bear in these lessons on building interpersonal skills. Simply laid out, yet well-written and concise, the book walks you through the sets of skills you need to master. As you learn to understand and apply them, you gradually sense the impact these skills can have on your ability to lead and excel. getAbstract recommends this book to those who are interested in improving their people skills (and remember, you’re a ’people’ too).

In this summary, you will learn

  • What it means to be “people smart”;
  • Which eight crucial skills you must hone to become more people smart; and
  • Why persistence is more effective than nagging.


How to be People Smart
To be people smart, you must understand, learn, and practice eight basic, but crucial skills: understanding people, expressing yourself, asserting your needs, using feedback, influencing others, resolving conflict, being a team player, and shifting gears.
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About the Authors

Mel Silberman, Ph.D a psychologist and author of the best-selling Active Training coordinates the Adult and Organizational Development Program at Temple University, where he is a professor. He is president of Active Training, a Princeton, NJ firm that provides business and personal development seminars, including the one on which PeopleSmart is based. Freda Hansburg, Ph.D. is a psychologist in clinical practice, and the director of the Technical Assistance Center, a consultation and training program at the University of Medicine & Dentistry of New Jersey.

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    Reynaldo Salido Jr 11 months ago
    Good read, I was able to come up with realization for the things that should have been done in a nicer way. :)
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    Armel Luya 12 months ago
    I like this type of self help topics especially buiding on character and values. Thank you Deltek for introducing me to these type of books.

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