Summary of Who Can You Trust?

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Rating

9 Overall

9 Applicability

9 Innovation

8 Style


Recommendation

Rachel Botsman’s extensive research and broad grasp of business, geopolitics, psychology, social trends and technology yields a captivating exploration of why people trust, how they should trust and the revolutionary ways society is moving to new forms of trust and “trust mechanisms.” Her brilliant, original analysis introduces fascinating stories to illustrate trends she supports with data, facts and evidence. Botsman’s only misstep – and it’s a slight one – is her propensity for repetition. In most instances, though, her reiterations prove useful in reinforcing new concepts. getAbstract believes you will find this work mesmerizing and valuable – a window into the past, present and future of trust – a force that is central to your life.

In this summary, you will learn

  • Why trust plays an essential role in all aspects of civilized life,
  • How people trust, and
  • How to make better decisions about whom and what to trust.
 

About the Author

Rachel Botsman, co-author of What’s Mine Is Yours and lecturer at Oxford University, writes and researches about how technology is transforming trust.

 

Summary

The New Faith

Trust fuels civilization and society. People can’t function without it. Centuries ago, individuals trusted only those in their immediate circle or tribe. More recently, people have extended trust to institutions, including government, media, business and religion. Today, trust in those institutions is eroding daily. A “distributed” faith is replacing it. Belief in machines – for things like online ratings, payment functions and “trust mechanisms” – may replace trust in institutions.


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