Misunderstandings and personality clashes can tarnish relationships among co-workers at any organization. Peppering her analysis with examples from politics, sports and pop culture, communications expert Heidi Grant Halvorson clearly imparts how to overcome obstacles to communication at work. Some of her advice will sound familiar, but her delivery is fresh and entertaining. getAbstract recommends Halvorson’s droll insights to anyone who feels misunderstood and to everyone with colleagues who grate on their nerves.
In this summary, you will learn
- Why others often misunderstand you,
- How to communicate your intentions effectively at work and
- How to alleviate conflict with your co-workers.
About the Speaker
Heidi Grant Halvorson is the associate director of Columbia University’s Motivation Science Center.
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Comment on this summary
1 year agovery insightful
2 years agosome good insights
2 years agovery interesting!
By the same author
Heidi Grant Halvorson and E. Tory Higgins
Hudson Street Press, 2013
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