Summary of Working With Emotional Intelligence

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First Edition: 1998 more...

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Working With Emotional Intelligence book summary
Emotions convey lessons you – and your organization – need to know. First step: self-awareness, for you and the company.

Rating

9 Overall

10 Applicability

9 Innovation

8 Style

Recommendation

Author Daniel Goleman applies the rules of "emotional intelligence" to the workplace. Being intelligent counts in the world of business, but the interpersonal smarts referred to as "emotional competencies" count even more. Goleman, who wrote the seminal book Emotional Intelligence, underscores his conclusion with numerous studies and anecdotes, showing that those who have "people skills" are likelier to succeed. Skills that help teams collaborate are increasingly important as coalition building emerges as the model for getting things done. Goleman includes thorough guidelines for implementing effective "EQ" training programs. Companies that train managers in "emotional competencies" reap concrete business benefits: increased sales, more seamless teamwork, and constant improvement based on analysis and feedback. getAbstract highly recommends this well-written book on how understanding feelings adds to your bottom line.

In this summary, you will learn

  • Why "emotional intelligence" is crucial to leaders, teams and organizations
  • How to improve your company's "EQ" and your own
 

Summary

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Managers today worry about losing their jobs – and with good reason. The days of working 30 years for one company and then retiring are done. An advanced degree and technical know-how do not guarantee that you will keep your job. Evidence reveals that today's employers...
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About the Author

Daniel Goleman received his Ph.D. from Harvard and is Co-Director of the Consortium for Research on Emotional Intelligence in Organizations at Rutgers University. He is the author of many books, including the groundbreaking Emotional Intelligence.


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    Khatija Saley 2 years ago
    where do i download a summary of this book (2000 version)
    • Avatar
      Renee DeChirico 2 years ago
      Hello Khatija,

      Thank you for your comment regarding downloading this summary. Please be advised, I have sent you an email to your personal email address regarding downloading the summary.

      Thank you,
      Your getAbstract Team
      Renee
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    patrick huff 5 years ago
    The observations in getAbstract are totally on target. I have worked in the corporate world (public and private sectors) for over thirty years. Most of the positions I have held have been in fortune 400 companies (or better) at a senior executive level.
    Pepperdine University turned me on to the work in September 2011. Once it arrived I read it from cover to cover without stopping. I found the case studies and related leadership dilemmas relevant to the semiotic domains of U.S. corporations and our government in modern times.
    PHuff

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