Summary of Coaching and Feedback for Performance

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Rating

7

Qualities

  • Applicable

Recommendation

The Duke Corporate Education team has produced a compact guide that defines coaching in the workplace and explains how your organization can begin to implement it. getAbstract recommends this guide to anyone responsible for ensuring that other people produce results. Potential coaches include corporate managers and leaders at all levels, entrepreneurs, small business owners, and nonprofit managers and volunteers. This short manual is also valuable to anyone who is responsible for teaching, developing, counseling or guiding others, such as teachers, counselors and even parents.

About the Author

Numerous members of the Duke Corporate Education team collaborated to write this guide, including Blair Sheppard, Liz Mellon, Prinny Anderson, Michael Canning, Marla Tuchinsky and Cindy Campbell.

 

Summary

The Crucial Links

No matter what happens in the economy or the marketplace, your organization’s employees are still accountable for doing their jobs and delivering results. When they need guidance, they are most likely to turn to middle managers. These executives, at both the center of the organization and the center of the action, face unique challenges.

Four current trends affect their role:

  1. The rapid advance of "information technology."
  2. The convergence of many industries and the blurring of boundary lines.
  3. The new global economy.
  4. Regulatory changes.

Middle managers’ critical functions include:

  • Translating upper-management strategy into a plan of action - Interpreting the strategy to their direct reports, instructing them about implementation and providing feedback on their progress to upper management.
  • Influencing others - Communicating within and outside of their department.
  • Putting together and leading teams - Keeping people focused on teamwork and their mutual goals.
  • Motivating and coaching - Helping others learn, grow and achieve their...

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Comment on this summary

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  • Avatar
    V. S. 1 month ago
    Very Practical..Great Learning
  • Avatar
    K. K. 1 month ago
    Excellent.
  • Avatar
    A. N. 1 month ago
    very practical. Coach & Coachee's wavelength to match
  • Avatar
    A. N. 1 month ago
    very practical. Coach & Coachee's wavelength to match
  • Avatar
    A. N. 1 month ago
    very practical. Coach & Coachee's wavelength to match
  • Avatar
    A. N. 1 month ago
    very practical. Coach & Coachee's wavelength to match
  • Avatar
    S. K. 1 month ago
    Good learning
  • Avatar
    A. M. 1 month ago
    good learning, coaching need involvement & preparation for coach.
  • Avatar
    K. N. 1 month ago
    Good Learning . Coaching is an on going process even for the coach.
  • Avatar
    S. K. 1 month ago
    Good one
  • Avatar
    U. M. 1 month ago
    Coaching is all about developing our future not about revisiting our past where all will be accountable & deliver the result....
  • Avatar
    R. S. 1 month ago
    GAPS a new understanding for me..
  • Avatar
    N. K. 1 month ago
    Excellent content particularly GAPS model.
  • Avatar
    V. A. 1 month ago
    Useful tips to have good coaching
  • Avatar
    P. P. 1 month ago
    Good insight and useful
  • Avatar
    H. M. 1 month ago
    Useful can be applied practically
  • Avatar
    A. L. 1 month ago
    Traits of good coaches narrated very well.So useful...
  • Avatar
    S. O. 1 month ago
    The perfect style to help the employee achieve his/her goal.
  • Avatar
    A. U. 1 month ago
    Specific explanation of feedforward
  • Avatar
    A. V. 1 month ago
    Training n coaching to help employees achieve their potential, well explained
  • Avatar
    R. R. 1 month ago
    very relevent n useful-practical insights
  • Avatar
    A. P. 1 month ago
    Good insight ,,can be applied
  • Avatar
    A. B. 1 month ago
    Very help full because very crisp and to the point
  • Avatar
    G. Y. 1 month ago
    Very useful, Following GAPS steps during coaching could be a real help.
  • Avatar
    S. S. 1 month ago
    Very well designed. Helpful for a manager.
  • Avatar
    M. J. 1 month ago
    Traits of good coaches narrated very well.
  • Avatar
    A. D. 1 month ago
    Good read in structured way for Coaching
  • Avatar
    R. B. 1 month ago
    Good insights
  • Avatar
    N. C. 1 month ago
    EXCELLENT BOOK ON COACHING SKILLS DEVELOPMENT
  • Avatar
    D. J. 1 month ago
    Different Ways of Coaching ,Very helpful
  • Avatar
    P. M. 1 month ago
    Excellent book with step by step approach which helped me a lot.
  • Avatar
    S. C. 1 month ago
    Lot small of steps if taken care during coaching,will lead to an impactful coaching
  • Avatar
    B. S. 1 month ago
    Great Insights & scientifically driven
  • Avatar
    K. R. 1 month ago
    For managers, knowing coaching technics are very essential & to be a good coach, one should adopt the coaching technic i.e. "coaching is about guiding & teaching, not controlling & gradding.
    Very useful @ workplace
  • Avatar
    S. B. 1 month ago
    Good insights.....many of us need to inculcate the insights to make it a habit while coaching
  • Avatar
    A. R. 1 month ago
    Very well explained: Coach must be a skilled communicator & active listener.
  • Avatar
    N. P. 2 months ago
    Sets inn the clarity.. very useful..
  • Avatar
    H. S. 2 months ago
    Very useful
  • Avatar
    A. B. 2 months ago
    Good insights . Need to change the style of coaching and giving feedback with regards to perf
  • Avatar
    K. A. 2 months ago
    usually we are trying to find GAPS while outcomes are not coming as per plan. During coaching this GAPS model can help you to find solutions with mutual agreement.
  • Avatar
    J. K. 4 years ago
    I'm wondering what resources anyone has found on coaching for executives. Thanks