Summary of Inside Google’s Internet Justice League and Its AI-Powered War on Trolls

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Inside Google’s Internet Justice League and Its AI-Powered War on Trolls summary
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Internet trolling can be as petty as name-calling and as ominous as death threats. The Google subsidiary Jigsaw hopes to rein in online harassment with Conversation AI, a software that flags abusive language right away with laser-cut accuracy – or at least that’s the intention. Wired writer Andy Greenberg continues an essential conversation on technology, censorship and human rights. For all who wonder about tech companies’ capacity to do good, getAbstract recommends this thought-provoking exploration.

In this summary, you will learn

  • How the Google subsidiary Jigsaw plans to quash online trolling with new software and
  • What global problems Jigsaw is trying to confront through technology.

About the Author

Andy Greenberg is technology journalist and senior writer at Wired.



Internet trolls have ravaged Twitter and other online forums for years, targeting minorities and women in particular. Tactics include name-calling, releasing nude photos of targets, and making threats of rape or murder. Governments have been known to leverage trolls to silence critics. To combat abuse, Google subsidiary Jigsaw is developing new software called Conversation AI. The tool automatically flags harassment more effectively than human moderators or keyword filters currently can.

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