Summary of The Rise & Fall of Marks & Spencer

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Rating

8 Overall

6 Importance

7 Innovation

9 Style


Recommendation

Marks & Spencer is more than a British retailer of smart fashions at good value; it has deep roots in the British psyche. Generations have worked for the company or its suppliers, taking pride in its successes and suffering through its troubles. Judi Bevan captures that story in this lively, compelling history, introducing you to all of its executives and primary players. The store changed over time as the founders and their descendants finally gave way to professional managers who viewed M&S as a vehicle for personal ambition rather than as a family institution. To be fair, the world was changing, but the push for profits at all costs betrayed the company’s principles. Chairman Stuart Rose has revived the company’s culture while helping it flourish in a modern competitive environment. Therein lies a tale that getAbstract warmly recommends.

In this summary, you will learn

  • How Marks & Spencer was founded
  • Who were the colorful men who led it
  • Why it is such an important part of British culture
 

About the Author

Judi Bevan is a London-based freelance journalist who covers financial subjects

 

Summary

Michael and Simon Marks
Michael Marks was a peddler in Leeds, England, selling his wares at the no-haggle price of a penny because he did not speak English and couldn’t bargain. On Tuesdays and Saturdays, he ran a six-by-three-foot stall at the Kirkgate market. In September 1894, Thomas...

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