Summary of eGov

Looking for the book?
We have the summary! Get the key insights in just 10 minutes.

eGov book summary


8 Overall

5 Applicability

9 Innovation

9 Style


This informative, well-researched and brightly written overview of government e-business will fill you in on how far governments worldwide have come in offering services via the Internet, and what more they have to do to make the most of what the technology has to offer. It’s a fascinating read that highlights the Internet’s incredible power in bringing people, causes and issues together in the name of social activism, politics and democracy. recommends this book to all readers with an interest in better - or at least more efficient - government.

In this summary, you will learn

  • How governments worldwide are using the Internet to provide information, services and access to their constituents;
  • Steps that governments can take to increase their efficiency through the use of e-business techniques, and
  • How the Internet will revolutionize the interaction between citizens and government in the future.

About the Author

Douglas Holmes has been covering information technology issues within the public sector since 1992. He is now editor of E-Government News, Microsoft’s global newsletter for the public sector. He was previously editorial director of London based Government Group Publications, which published Government Computing and Government Purchasing magazines.



E-business has the potential to have a greater effect on the public sector than it has on the private sector. People want instant access to government and public services online, including transactions, support and personalized services tailored to their individual needs. ...

Comment on this summary

More on this topic

Customers who read this summary also read

More by category