Ask any executive if she’s racist, or if he discriminates based on gender or sexual orientation, and each will probably respond with an emphatic “no!”. But research suggests that humans are wired for in-group bias. It’s not enough to wish to move through the world without prejudice. It takes education and genuine effort. Many businesses fail to implement diversity programs effectively. The Boston Consulting Group surveyed 16,500 people to see which diversity initiatives actually work. Executives who want to harness the benefits of diversity should take notice of the results.
In this summary, you will learn
- What 16,500 employees have to say about workplace diversity programs;
- How companies can recruit and retain women, people of color and LBGTQ employees; and
- Which diversity programs are most effective according to diverse employees.
About the Authors
Matt Krentz, Justin Dean, Jennifer Garcia-Alonso, Frances Brooks Taplett, Miki Tsusaka and Elliot Vaughn are professionals with the Boston Consulting Group.