Summary of Speaking of India

Bridging the Communication Gap When Working with Indians

Intercultural Press, more...

Buy the book

Speaking of India book summary
An amusing and illuminating guide to communication between Indians and Westerners.


8 Overall

9 Applicability

8 Innovation

7 Style


Craig Storti provides a straightforward, fact-based and eminently useful guide to culture and communication issues that complicate business between Westerners and Indians. Much of the literature on culture and business is vague and theoretical – so this book stands apart. The author targets the problems that are most likely to arise in commerce, offers detailed real-life examples and shows what practical solutions businesspeople can implement. He is evenhanded in his advice, offering tips to both Westerners and Indians. Most importantly, getAbstract finds that he is businesslike in his approach, focused, practical and realistic about what is achievable.

In this summary, you will learn

  • How differences in culture and communication styles complicate business relations between Indians and Westerners;
  • Why Indians don’t say “no” when they mean “no,” and what forms of “yes” really mean “no”; and
  • How to handle empowerment, delegation, meetings, teamwork and gender issues when working with Indians.


Indians, Westerners and Culture
Just speaking of Indians and Westerners seems overly general. For purposes of this discussion, the West encompasses the United States, diverse Northern European countries, Canada, Australia and New Zealand (but not the Mediterranean). Of course, genuine ...
Get the key points from this book in less than 10 minutes. Learn more about our products or log in

About the Author

Craig Storti is founder of a Washington, D.C. training and consulting firm. He wrote three other books, including Figuring Foreigners Out.

Comment on this summary

More on this topic

By the same author

Customers who read this summary also read

More by category