Summary of Speaking of India

Bridging the Communication Gap When Working with Indians

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Speaking of India book summary
An amusing and illuminating guide to communication between Indians and Westerners.

Rating

8 Overall

9 Applicability

8 Innovation

7 Style

Recommendation

Craig Storti provides a straightforward, fact-based and eminently useful guide to culture and communication issues that complicate business between Westerners and Indians. Much of the literature on culture and business is vague and theoretical – so this book stands apart. The author targets the problems that are most likely to arise in commerce, offers detailed real-life examples and shows what practical solutions businesspeople can implement. He is evenhanded in his advice, offering tips to both Westerners and Indians. Most importantly, getAbstract finds that he is businesslike in his approach, focused, practical and realistic about what is achievable.

In this summary, you will learn

  • How differences in culture and communication styles complicate business relations between Indians and Westerners
  • Why Indians don’t say “no” when they mean “no,” and what forms of “yes” really mean “no”
  • How to handle empowerment, delegation, meetings, teamwork and gender issues when working with Indians
 

Summary

Indians, Westerners and Culture
Just speaking of Indians and Westerners seems overly general. For purposes of this discussion, the West encompasses the United States, diverse Northern European countries, Canada, Australia and New Zealand (but not the Mediterranean). Of course, genuine ...
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About the Author

Craig Storti is founder of a Washington, D.C. training and consulting firm. He wrote three other books, including Figuring Foreigners Out.


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