Companies invest in their employees, but that investment goes out the door when a staff member leaves. The employee’s expertise and institutional knowledge leave as well. To prevent unnecessary departures, Beverly Kaye and Sharon Jordan-Evans suggest holding “stay interviews” – one-on-one sessions in which managers tell employees how valuable they are to the company and ask what would keep them on the payroll. The authors, both career experts, explain what stay interviews accomplish, how to prepare for them and how they function in different cultures. getAbstract recommends this handy playbook to all managers, HR personnel, small-business owners, entrepreneurs and anyone seeking a new tool to keep employees happy at work.
About the Authors
Beverly Kaye is the founder of Career Systems International. Sharon Jordan-Evans is an executive coach and public speaker.
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Comment on this summary
4 years agoJust a fabulous read!!! Quick, easy and to the point. If you have an extra hour to give, this is how it should be spent!!!
5 years agoStay interviews are a great way to retain and motivate top employees.
5 years agoSuch a great concept! Find out “What will keep you here?” rather than asking why you left the company. Most managers “fear of being unable to deliver on someone’s request gets in the way of having the most crucial dialogue of all.” This book summary helps get you past that point and will help you conduct Stay Interviews.