- Eye Opening
Grouping your workforce into millennials, boomers, gen Xers, and other generational subsets may seem like a good way to understand their values, needs and behaviors. But the concept of generations may be a false construct, warns social psychologist Leah Georges, which makes using it a bad investment for companies. Instead, she advocates in favor of seeing people as individuals and meeting them in what innovation thought leader Nilofer Merchant calls their “onlyness” – their unique standpoint, personal history and experience.
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