Summary of HR4.0

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As the Fourth Industrial Revolution ushers in dramatic changes to the roles of workers and organizations alike, human resources leaders are becoming central players in organizational transformation. In a helpful white paper, the World Economic Forum outlines practices for HR and other business leaders responding to technology-driven change. Relevant cases from companies around the globe illustrate the paper’s conclusions and recommendations.

About the Author

The World Economic Forum is an independent international organization committed to improving the state of the world by engaging business, political, academic, and other leaders of society to shape global, regional and industry agendas.



HR4.0 offers a framework for transforming HR practices in response to the Fourth Industrial Revolution.

Technology is driving the Fourth Industrial Revolution, which will lead to profound changes in the workplace. The HR function will serve a central role in managing the transformation of people and organizations.

HR leaders will need to help employees adapt to new roles and learn new skills and must support the shepherding of the organization through changes in the nature of work. HR will quickly evolve from a primarily administrative function to a more active, influential force driving cultural, technological and strategic change.

Business leaders will need to develop new capabilities.

To carry their organizations into the Fourth Industrial Revolution, leaders will need to increase their own leadership abilities. They must update their leadership models to become more purpose- and value-driven, more adaptive and agile, and more attentive to the organization’s culture.

Business and HR leaders will need to be able to help workers accept and welcome ambiguity, build a culture that...

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