Summary of 70:20:10

Looking for the book?
We have the summary! Get the key insights in just 10 minutes.

70:20:10 book summary
Start getting smarter:
or see our plans


9 Overall

9 Applicability

9 Innovation

10 Style


This HR book is a work of art, with illustrations and gallery-quality photographs on nearly every page. And the substance matches the style. In collaboration with more than a dozen learning innovators from Europe and North America, learning experts Jos Arets, Charles Jennings and Vivian Heijnen offer the ultimate guide to implementing learning programs according to the 70:20:10 model. getAbstract believes that L&D professionals can benefit from their guidance and that every student, instructor and leader can read this to see what workplace learning can become.

In this summary, you will learn

  • Why traditional approaches to workplace learning no longer work,
  • How the 70:20:10 strategy incorporates formal and informal learning in the classroom and on the job, and
  • How L&D professionals must adopt five key roles to implement 70:20:10.

About the Authors

Jos Arets, Charles Jennings and Vivian Heijnen collaborated with more than a dozen other learning experts to develop their 70:20:10 model and to prepare this book.



Most learning and development (L&D) professionals became well-acquainted with the term 70:20:10 in training. To most, it means that formal classroom instruction and online courses should amount to only about 10% of an employee’s overall learning. About 20% should come...

Comment on this summary

  • Avatar
  • Avatar
    Nils Wortmann 1 month ago
    The bible.
  • Avatar
    Martin de Urgoiti 1 year ago
    I could have learnt what's in this book without reading it, as that would account for the 10% and that time I could have used for a more interesting read. A rating of >9 for such a simple concept?
    • Avatar
      Geert Barbier 11 months ago
      I agree with you
  • Avatar
    Pradeep Vaishnav 1 year ago
    At Sanofi India, under my leadership, we managed 70:20:10 for almost four years. It was grand success. We did not have any reference from this book but did it with common sense. I salute my HR team at SANOFI
  • Avatar
    Rahsaan Coleman 2 years ago
    70.20.10 is a great concept!
  • Avatar
    Andy Rogish 2 years ago
    Interesting methodology for creating a blended learning approach centered around creating business value and shifting learning to an on-the-job venue rather than a structured classroom approach using content that is often more abstract.
  • Avatar
    Peter Yarrow 2 years ago
    The principles of 70 20 10 explained in a way that recognizes that performance improvement does not happen simply through the silver bullet of training. It's good to see the approach is not over simplified, which is often the case with this model.
  • Avatar
    Ashish Agarwal 2 years ago
    70:20:10 seems like an easy useful concept, although, the five roles based implementation approach appears cumbersome. A case study to illustrate the implementation, working and quantified benefits in a medium to large organization would be great.
  • Avatar
    Duncan Parkes 2 years ago
    An example of why HR departments are over engineered. Common sense wrapped up in complexity.

More on this topic

Customers who read this summary also read

More by category