Summary of Coaching and Feedback for Performance

Leading from the Center

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Coaching and Feedback for Performance book summary
How to build performance by boosting your employees` growth with the right kind of coaching and feedback.


7 Overall

8 Applicability

6 Innovation

6 Style


The Duke Corporate Education team has produced a compact guide that defines coaching in the workplace and explains how your organization can begin to implement it. getAbstract recommends this guide to anyone responsible for ensuring that other people produce results. Potential coaches include corporate managers and leaders at all levels, entrepreneurs, small business owners, and nonprofit managers and volunteers. This short manual is also valuable to anyone who is responsible for teaching, developing, counseling or guiding others, such as teachers, counselors and even parents.

In this summary, you will learn

  • How coaching differs from mentoring, evaluating or providing feedback;
  • How to use coaching to transform your workplace; and
  • How coaches can use the four "GAPS" principles: "goal setting, assessment, planning and support."


The Crucial Links
No matter what happens in the economy or the marketplace, your organization’s employees are still accountable for doing their jobs and delivering results. When they need guidance, they are most likely to turn to middle managers. These executives, at both the center of...
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About the Author

Numerous members of the Duke Corporate Education team collaborated to write this guide, including Blair Sheppard, Liz Mellon, Prinny Anderson, Michael Canning, Marla Tuchinsky and Cindy Campbell.

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