Summary of “Corporate Learning Is More Important than Ever”

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“Corporate Learning Is More Important than Ever”  summary


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Traditional e-learning no longer fits modern learners’ needs. Yet a corporation’s ability to train and reskill its employees can make or break its future viability. Journalist Priscila Zigunovas talked with world-known HR and business leadership expert Josh Bersin to find out how corporate learning is adjusting to modern workplace challenges and demands. getAbstract recommends her interview to all HR and e-learning professionals.

In this summary, you will learn

  • What distinguishes new from old forms of e-learning, and
  • What makes modern learning and development programs effective. 

About the Authors

Josh Bersin is the principal and founder of Bersin by Deloitte. Priscila Zigunovas is a journalist and the founder of Think, Mario Content Studio in Porto Alegre, Brazil.



In the past two years, a strong economy and the rapid rate of technological change have boosted demand for corporate learning. Employers are keen to reskill their employees to keep up with new technology (including automation), new software tools and artificial intelligence. Yet unlike 10 years ago, when e-learning programs delivered courses with set curricula, employees today want learning content delivered in highly specific, “bite-sized” bursts. This new form of micro-learning quickly fills in knowledge gaps and teaches specific new skills that learners can apply immediately. Furthermore, learning designers are increasingly zeroing in on developing informal skills and noncertifiable characteristics that research shows have a decisive impact on employee performance.

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