Summary of Hello Stay Interviews, Goodbye Talent Loss

A Manager’s Playbook

Berrett-Koehler, more...

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Hello Stay Interviews, Goodbye Talent Loss book summary
Learn what your top employees want so you can keep them on the job.


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Companies invest in their employees, but that investment goes out the door when a staff member leaves. The employee’s expertise and institutional knowledge leave as well. To prevent unnecessary departures, Beverly Kaye and Sharon Jordan-Evans suggest holding “stay interviews” – one-on-one sessions in which managers tell employees how valuable they are to the company and ask what would keep them on the payroll. The authors, both career experts, explain what stay interviews accomplish, how to prepare for them and how they function in different cultures. getAbstract recommends this handy playbook to all managers, HR personnel, small-business owners, entrepreneurs and anyone seeking a new tool to keep employees happy at work.

In this summary, you will learn

  • What “stay interviews” accomplish
  • Why they matter
  • How effective managers conduct them


The Reasons Employees Stay or Go
Managers should routinely ask their best employees this simple question: “What will keep you here?” Unfortunately, most managers don’t ask until they conduct employee exit interviews. By then, the question comes too late.

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About the Authors

Beverly Kaye is the founder of Career Systems International. Sharon Jordan-Evans is an executive coach and public speaker.

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    Brian Swaney 1 year ago
    Stay interviews are a great way to retain and motivate top employees.
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    David Forry 1 year ago
    Such a great concept! Find out “What will keep you here?” rather than asking why you left the company. Most managers “fear of being unable to deliver on someone’s request gets in the way of having the most crucial dialogue of all.” This book summary helps get you past that point and will help you conduct Stay Interviews.

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