Are you sure that the person who is administering training for your organization is truly qualified, confident and thoroughly prepared? Every day, thousands of employees receive sub-par training from instructors with minimal knowledge and experience. That notion should frighten every human resources department head, president or CEO. In this updated version of their classic 1992 work, authors Bob Powers and William J. Rothwell roll out the blueprint for ensuring effective training. They explain in painstaking detail everything instructors need to know and the steps companies should follow to hire the right trainers. The book includes worksheets that are also on an accompanying CD-ROM for ease of use. getAbstract believes this book is very valuable for anyone involved in the training process, especially those who supervise trainers.
In this summary, you will learn
- What traits, actions and performance standards make someone great at training employees;
- How to administer effective training; and
- How to establish and sustain instructor accountability.
About the Authors
Bob Powers is the former president of a firm dedicated to improving workplace performance. William J. Rothwell, a professor of human resource development at Pennsylvania State University, is a veteran author and editor.
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