Summary of Knowledge Management

Classic and Contemporary Works

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Knowledge Management book summary
Knowledge management requires measuring something intangible and sharing something personal. Other than that, it’s easy.


9 Overall

9 Applicability

9 Innovation

7 Style


This book offers a learning-centered introduction to the field of knowledge management. Each of the three sections (Strategy, Process, Metrics) sets the tone with an opening essay by a well known authority in the field. Several previously unpublished essays that develop the chapter follow each opening piece. This convenient plan makes it possible for time-pressed readers to get the gist of the matter by reading only three or four essays in the area that most concerns them. It also allows readers with a consuming interest in the subject to get all of the details they could possibly desire. Some of the essays are accessible; some are quite heavy going, laden with jargon and dense academic prose that only a specialist could decipher. Thus, is grateful that the editors have made it so easy for readers to find what they need to know in this well-organized, thorough study of the field of knowledge management.

In this summary, you will learn

  • The basic facts of knowledge management from the leaders in the field; and
  • Detailed background information designed to teach three key areas: strategy, process and metrics.


In knowledge management, strategy means a plan, with clear metrics, that is designed to achieve a goal. Strategy does not determine whether the goal is worth achieving or not. The "vision and purpose" of the organization determine that. Strategy merely lays out a path to the goal...
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About the Authors

The three editors of this book all work at the MITRE Corporation, Daryl Morey is the Senior Knowledge Management Engineer; Mark Maybury is the Executive Director of the Information Technology Division; and Bhavani Thuraisingham heads the Data and Information Management Department.

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