Summary of Knowledge Management

Classic and Contemporary Works

MIT Press, more...

Buy the book

Knowledge Management book summary
Knowledge management requires measuring something intangible and sharing something personal. Other than that, it’s easy.


9 Overall

9 Applicability

9 Innovation

7 Style


This book offers a learning-centered introduction to the field of knowledge management. Each of the three sections (Strategy, Process, Metrics) sets the tone with an opening essay by a well known authority in the field. Several previously unpublished essays that develop the chapter follow each opening piece. This convenient plan makes it possible for time-pressed readers to get the gist of the matter by reading only three or four essays in the area that most concerns them. It also allows readers with a consuming interest in the subject to get all of the details they could possibly desire. Some of the essays are accessible; some are quite heavy going, laden with jargon and dense academic prose that only a specialist could decipher. Thus, is grateful that the editors have made it so easy for readers to find what they need to know in this well-organized, thorough study of the field of knowledge management.

In this summary, you will learn

  • The basic facts of knowledge management from the leaders in the field
  • Detailed background information designed to teach three key areas: strategy, process and metrics


In knowledge management, strategy means a plan, with clear metrics, that is designed to achieve a goal. Strategy does not determine whether the goal is worth achieving or not. The "vision and purpose" of the organization determine that. Strategy merely lays out a path to the goal...
Get the key points from this book in less than 10 minutes. Learn more about our products or log in

About the Authors

The three editors of this book all work at the MITRE Corporation, Daryl Morey is the Senior Knowledge Management Engineer; Mark Maybury is the Executive Director of the Information Technology Division; and Bhavani Thuraisingham heads the Data and Information Management Department.

Comment on this summary

More on this topic

Customers who read this summary also read

More by category