Summary of Telling Ain't Training

Why Training Fails; What Makes Training Successful; How You and Your Learners Can Achieve Astonishing Results

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Telling Ain't Training book summary
Training does not just convey data; it transforms people by giving them skills and knowledge that affect their lives.


8 Overall

9 Applicability

7 Innovation

7 Style


This excellent book by Harold D. Stolovitch and Erica J. Keeps - researchers and consultants in workplace learning and performance - emphasizes making training fun and interactive. While their basic learning principles will be familiar to those in the field, they enliven their book with examples, exercises and research. The authors distinguish among training, instruction and education. They note the differences among various types of knowledge. Then, they explain the major factors that motivate people to learn and show how to apply these principles in hands-on teaching situations. Charts, illustrations, quizzes, and short chapter summaries enrich the book. believes that even professionals already familiar with the field will enjoy this refreshing and lively look at how to help people learn. And if you are hiring trainers, this is what they should know.

In this summary, you will learn

  • How to train effectively;
  • How to use various types of learning and teaching; and
  • How to motivate adult learners.


More Than Just Information
To train people effectively, you can’t just tell them information. People learn when they act, when they feel fully engaged and when they trust that their new knowledge applies to their normal activities. Otherwise, they are less likely to learn and more likely...
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About the Authors

Instructional systems technology expert Harold D. Stolovitch, Ph.D., studied learning and performance results, created workplace instructional materials and wrote almost 200 articles, research reports, book chapters and books. Erica J. Keeps worked in learning, performance and training management with major corporations for 30 years. She published extensively on workplace learning and developed instructional materials and performance management systems.

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