The US government isn’t renowned for developing exceptional online solutions. Remember 2013’s Healthcare.gov fiasco? Digital disrupter Haley Van Dyke and a team of tech all-stars work for the US Digital Service to redress the problem. This “Peace Corps for nerds” is making headway, streamlining processes for veterans and immigrants. getAbstract recommends Van Dyke’s upbeat report to web developers, public administrators and taxpayers.
In this summary, you will learn
- Why the US government has failed to deliver services efficiently,
- How the United States Digital Service is redressing this shortcoming and
- How the US Digital Service makes government work better for its citizens.
About the Speaker
Haley Van Dyck is the deputy administrator of the US Digital Service, which develops e-governance technologies.
Get the key points from this video in 10 minutes.
For your company
We help you build a culture of continuous learning.
Comment on this summary
2 years agolack of accountability seems only reason between public and private sector when it comes to deliver.
Customers who read this summary also read
The Executive Office of the President and National Science and Technology Council Committee on Technology
US Office of Science and Technology Policy , 2016
David F. Larcker and Brian Tayan
Stanford Business, 2016
Global Agenda Council on the Future of Cities
World Economic Forum, 2015