Summary of How to Use Experts – and When Not To

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How to Use Experts – and When Not To summary
Noreena Hertz echoes Ben Franklin as she admonishes citizens to “question authority.”


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In this entrancing TED Talk, economist Noreena Hertz challenges the presumption that experts are infallible. She makes a strong case for questioning authority while admitting the irony of an expert warning the audience of the dangers of relying on experts. Hertz’s rhythmic cadence and underlying fervor draw in listeners as she reminds them to resist the false comfort and security provided by those who supposedly have the answers. As everyone is guilty of complacency, getAbstract recommends this lecture as a good wake-up call – but don’t take our word for it.

In this summary, you will learn

  • Why relying on experts can be dangerous,
  • Why experts often make mistakes and
  • How you can defend yourself from the false security provided by experts.


When people face a decision that may yield severe or far-reaching consequences, they search the Internet, flip through books or seek the advice of friends. Most often, though, they rely on experts – those who they believe are most qualified to assist them – even though
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About the Speaker

Noreena Hertz is a professor of globalization, sustainability and finance at Rotterdam School of Management, Erasmus University and the Duisenberg School of Finance.

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    ALI ALKHATEEB 4 years ago
    great talk, open new vision on how to deal with experts & how it is dangerous on relying only on experts thoughts

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