Summary of The Public Innovator's Playbook

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The Public Innovator's Playbook book summary


8 Overall

9 Applicability

8 Innovation

7 Style


People don’t usually associate creativity and innovation with government and bureaucracy, but William D. Eggers, executive director of Deloitte’s Public Leadership Institute, and economist Shalabh Kumar Singh say a public agency can be as innovative as any private company. Innovation is a discipline, like budgeting or planning. If innovation is not a core value in your organization, you’re missing the major ingredient you need to survive the shifting challenges of public administration. Referring to nimble private, public and nonprofit organizations, the authors explain innovation-building processes even big agencies can implement. Helpful infographics illustrate their concepts. getAbstract recommends this solid workbook to public agency leaders (especially new ones) and to other executives who want to harness the power of good ideas.

In this summary, you will learn

  • How to apply the four phases of the “innovation cycle,”
  • How to use five strategies to foster innovation and
  • How public agencies can innovate with open sourcing.

About the Authors

William D. Eggers, executive director of Deloitte’s Public Leadership Institute, heads public sector research at Deloitte Research, where economist Shalabh Kumar Singh is a manager.



“The Innovation Cycle”
Too often, public-sector organizations are inflexible. To implement innovation, a government agency must look outward and harvest ideas from public officials, employees, citizens and other organizations. View innovation as a four-phase cycle in which each phase of...

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