Authors Barbara Wheat, Chuck Mills and Mike Carnell use the format of a novel to explain two major quality control mechanisms: Lean Enterprise and Six Sigma, the efficiency approach that has had a broad impact on corporate America. In a sort of parable that shows both of these processes in action, they tell the story of a consultant named Samantha. She helps a business owner named Sid who has made all the wrong choices in setting up his manufacturing operation. Sam uses Six Sigma to help Sid out of his quagmire. The volume goes into greater, more useful detail about identifying and eliminating areas of waste than many other Six Sigma books. The text links the Five S’s of Lean Enterprise with the systems problem-solving methodology MAIC (measure, analyze, improve and control). In all, here are the basics of Six Sigma and Lean Enterprise in an easy-to-use volume you can read on a commuter flight. getAbstract.com strongly recommends this book to those who want to begin to improve their firms’ efficiency and productivity.
In this summary, you will learn
- Some basics of Six Sigma;
- The seven categories of waste and how to halt it; and
- The five S’s of Lean Enterprise.
About the Authors
Barbara Wheat is the executive director of Six Sigma for the Tenneco Automotive Company. Mike Carnell is president of Six Sigma Applications, a consultancy. Chuck Mills has taught and implemented Lean Enterprise for many different corporations in Europe and North America. The three also co-authored Leaning into Six Sigma: The Path to Integration of Lean Enterprise and Six Sigma.
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