Many managers don’t know how to measure performance. Leaders often choose “key performance indicators” (KPIs) that reveal little and don’t really help. David Parmenter, a KPI expert, offers a definitive manual, now in its third edition. He explains different performance measurements and how to use them to manage your workforce and your organization. This is the essential read for anyone seeking to measure an organization’s progress, but if you mostly need basic data, focus on the opening chapters. getAbstract recommends Parmenter’s meaty, detailed primer to executives who must measure the right performance factors, and to project managers who organize and administer KPI projects.
About the Author
David Parmenter is expert in the development of KPIs and in replacing the annual planning process with quarterly rolling planning and lean finance-team practices.
Comment on this summary
3 years agoGood
3 years agoGood learning
4 years agoExcellent and lucid introduction to KPIs , CSF and other parameters like performance indicators and result indicators and their importance in the organisation we work for and ultimately our benefits.
Time permitting I shall read this book in full.