Summary of L&D’s Playbook for the Digital Age

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L&D’s Playbook for the Digital Age book summary

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Sweeping technological change has the potential to spark an employment crisis, explains learning expert Brandon Carson. Can your business develop its workforce to keep pace? To answer “yes,” you must generate new approaches to corporate learning – and reimagine the nature of work itself. 

About the Author

Innovative learning strategist Brandon Carson also wrote Learning in the Age of Immediacy: 5 Factors for How We Connect, Communicate, and Get Work Done.


Technological convergence requires rethinking L&D.

In less than half a century, technological developments helped connect nearly every person on the planet – a massive convergence that dramatically alters the human experience and the future of work. The digital age requires rapid acceleration and increased complexity from businesses. To thrive, organizations must radically redefine how they view work and how they engage with talent.

Despite increases in data, declining computation costs, and the rapid pace of technological innovation and evolution, organizations often rely on outdated approaches to corporate learning. Your new L&D strategy should enable your business to adapt to technological changes. Start by identifying your company’s purpose – which informs your mission statement – and draft a document outlining your vision for long-term success. 

Rapid urbanization and technological advancements are driving business change.

Three factors trigger the need for widespread changes to L&D strategies:

  1. Globalization and migration – How people work...

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