Executive coach Valerie M. Grubb’s slim guide to employee engagement starts with the notion that you can cluster tens of millions of people into four broad categories according to age and then make important management decisions about them. But, to her credit, Grubb goes beyond age cohorts in her advice to managers. She insists throughout that every employee is different and requires individualized care, coaching, feedback and meaningful work. getAbstract finds that her well-researched, well-referenced report offers useful background for HR and leadership newcomers, but reports of outright generational conflict seem a bit exaggerated. And that’s good.
In this summary, you will learn
- What factors define the four generations at work,
- What elements drive each generation’s levels of performance and engagement, and
- What best practices engage workers of all ages.
About the Author
Valerie M. Grubb held executive positions at NBC and now coaches organizations on workforce issues.
Comment on this summary
2 months agoGreat information helping to bridge generation gaps building a better workforce.
2 months agoInsightful, the author offers methods of approaching and dealing with employees based on when they were born.
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