Executive coach Valerie M. Grubb’s slim guide to employee engagement starts with the notion that you can cluster tens of millions of people into four broad categories according to age and then make important management decisions about them. But, to her credit, Grubb goes beyond age cohorts in her advice to managers. She insists throughout that every employee is different and requires individualized care, coaching, feedback and meaningful work. getAbstract finds that her well-researched, well-referenced report offers useful background for HR and leadership newcomers, but reports of outright generational conflict seem a bit exaggerated. And that’s good.
In this summary, you will learn
- What factors define the four generations at work,
- What elements drive each generation’s levels of performance and engagement, and
- What best practices engage workers of all ages.
About the Author
Valerie M. Grubb held executive positions at NBC and now coaches organizations on workforce issues.
Comment on this summary
10 months agoVery interesting article about different generations at workplace and how to deal with them.
12 months agoI agree with the author, but every employee is individual who likes something to come up to him and they said that Peter took it because except you do not do anybody better, you just have to say so. In general, I want to say the above. Every employee is your capital
1 year agoGreat information helping to bridge generation gaps building a better workforce.
1 year agoInsightful, the author offers methods of approaching and dealing with employees based on when they were born.