Summary of How Performance Management Is Killing Performance – and What to Do About It

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How Performance Management Is Killing Performance – and What to Do About It book summary
Everybody hates the annual performance management review. Here’s how to fix it.


9 Overall

9 Applicability

9 Innovation

9 Style


Better performance management awaits, says HR consultant M. Tamra Chandler, who shows the way in this pleasure-to-read guidebook. She argues that performance management should focus on people – executives, supervisors and workers – and not just on processes. Her prose is clear, personal and funny, making this one of the best – and best-written – current HR books. Someone new to performance management could read Chandler’s thoughts and engage instantly, and seasoned veterans will get enough charts, graphs, real-world examples and online tools to satisfy their inner wonks. getAbstract recommends this guide as a valuable tool for any manager or HR professional. You’ll use it often.

In this summary, you will learn

  • Why traditional performance management processes don’t work
  • Why performance reviews seldom provide satisfactory results
  • How you need to shift your culture to foster better performance management
  • What new performance management processes HR leaders and managers should implement


Everybody Hates Performance Management
Most companies assess employee performance using outdated methods: They evaluate workers once a year with a standardized assessment tool and ask employees to complete self-assessments. Managers and employees loathe annual reviews and believe they...
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About the Author

M. Tamra Chandler cofounded and serves as chief executive officer of PeopleFirm, a Seattle management consulting company.

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    Jack Thomson 1 week ago
    Within the next couple of weeks I will be going through my own PM meeting, so reading the summary of this book has put me in a great position to fully engage with the process and put forward my own opinions.
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    Steve Gemeiner 3 weeks ago
    Great content and suggestions for optimizing total organizational performance, Nailed the general thinking of the employee performance (to much focus on measuring failure over successes). Very helpful!

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