Summary of Leadership Lessons from a UPS Driver

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Leadership Lessons from a UPS Driver book summary


8 Overall

8 Applicability

7 Innovation

8 Style


Ron Wallace was six years old when his father abandoned him and his mother had to fend for themselves in Lewiston, Idaho. Hard work, drive and chance brought him to United Parcel Service (UPS) as a package car driver. He felt an immediate sense of belonging. Now retired, Wallace advanced from truck driver to president of UPS International, becoming a leader who eventually directed 60,000 people. Wallace fills his memoir with great stories and stellar leadership advice. His appendix, “Study Guide for Leaders and Their Teams,” offers the information in a teachable format. getAbstract recommends Wallace’s biography and leadership lessons to leaders and to students of leadership.

In this summary, you will learn

  • How to form a team that wins in business;
  • How to be a leader, not a boss;
  • How to think creatively when the old rules no longer work; and
  • How to teach by example.

About the Author

Ron Wallace rose from delivery driver to president of UPS International. He chaired or co-chaired 33 boards of major companies. He also co-founded the Olde Blind Dog Irish Pub in Milton, Georgia, named in 2015 as the best Irish pub in the world.



Rising Through the Ranks
Ron Wallace, the retired president of the United Parcel Service (UPS), began at the company as a delivery truck driver and climbed to the top of its management ranks. Along the way, he came to understand and embrace some basic leadership principles in 11 critical...

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    Martin de Urgoiti 11 months ago
    Some good soft principals besides the hard-fact ones. How many CEO started at the bottom?
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    Pik Lertsavetpong 2 years ago
    All great successful people have come along the same routes and principles.
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    Adrian Mauricio Molina Ovalle 2 years ago
    The difficulty of all this is the application, you can know all this principles but applying them always seems to be the hardest part. great summary
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    Fatema Ali 2 years ago
    Positive interactions and energy is extremely important to an integral workplace.

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