Summary of Masters of Disaster

The Ten Commandments of Damage Control

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Masters of Disaster book summary
A scandal can destroy you or your firm. Learn to control the damage when sparks start to fly.


8 Overall

9 Applicability

7 Innovation

8 Style


CEOs show their true mettle in times of high-profile crisis – when damage control makes the difference between an organization’s failure or survival. A scandal that generates bad publicity can be equally dangerous. Crisis communications consultants Christopher Lehane and Mark Fabiani, working with award-winning writer Bill Guttentag, spell out the best tactics to use when one wrong move in how you or your company communicate about a scandal or failure could cause irreparable damage. Lehane and Fabiani, who planned and implemented former President Bill Clinton’s damage-control strategy during the Monica Lewinsky scandal, know how to cope with crisis. getAbstract recommends their counsel to all who could – on some really bad day – need to act quickly to save their company’s and their own reputation and credibility.

In this summary, you will learn

  • Why crises and scandals have become hot news,
  • What the “10 commandments of damage control” tell you about corporate communications in a crisis, and
  • How to apply them to protect your and your organization’s reputation and credibility.


Welcome to Crisis Land
Scandal has become the fuel that helps feed the information bonfire. Information moves around the world at the speed of light. Today, 140-character tweets can have as much impact as front-page headlines. People quickly leverage any news leak for their own purposes...
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About the Authors

Christopher Lehane and Mark Fabiani are partners in Fabiani & Lehane, a communications firm that counsels corporate, entertainment, political and professional sports clients. Bill Guttentag is an Oscar-winning feature film and documentary writer-producer-director.

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