Summary of Myths, Exaggerations and Uncomfortable Truths

The Real Story Behind Millennials in the Workplace

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Myths, Exaggerations and Uncomfortable Truths summary
New research unmasks five millennial myths and takes a hard look at issues concerning employees of all generations.


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In contrast to a steady stream of literature that highlights stark differences among millennial, gen X and baby-boomer employees, author Carolyn Heller Baird, writing for the IBM Institute for Business Value, argues that they’re not so different after all. Backed by a multigenerational study of employees across various countries and industries, Baird debunks five myths about millennials and uncovers truths that apply to employees of all generations. She also recommends ways for firms to embrace a multigenerational workforce. Due to its fresh perspective on the topic, getAbstract recommends her findings to HR professionals and business leaders.

In this summary, you will learn

  • What five myths about millennial employees are popular,
  • What truths apply to employees of all generations and
  • How organizations can address these challenges.


Millennials – those aged 21 to 34 in 2015 – are the first generation to grow up fully immersed in technology. These digital natives are expected to “revolutionize” the workforce; older people see them as different from previous generations. Much fear and misconception surrounds millennials; one of the...
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About the Author

Carolyn Heller Baird is a global research leader with the IBM Institute for Business Value.

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