Summary of Sharing Knowledge

The Why and How of Organizational Change

Palgrave Macmillan, more...

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Sharing Knowledge book summary
You don't have to trash your workforce to stay competitive. After all, what is an organization but its people?


7 Overall

8 Applicability

7 Innovation

6 Style


In response to globalization and other major business challenges in "post-industrial society," analysts have developed two highly different theories of organizational change. The first, "E theory," focuses on short-term financial gain, which usually translates into higher stock prices. Prevalent in North America, E theory encourages downsizing, including mass layoffs. Clearly, in E theory, the human element is of negligible importance. In contrast, "O theory" emphasizes retaining employees by upgrading their skills. Popular in Europe and Asia, O theory assumes an "implied contract of loyalty-protection" between management and employees. François Dupuy describes this theory, and how companies and other bureaucracies can apply it. His dense writing style and the book's forbidding layout, with few subheadings or visual aids such as charts, often make his reasoning difficult to follow. However, getAbstract believes this book is very useful for executives who want a new perspective on organizational change. Its prescient formula for corporate transformation is not only moral and humane, but also intelligent and sustainable. It recognizes that an organization is nothing without its people.

In this summary, you will learn

  • Why management often mistakes symptoms for problems when planning organizational change
  • Why the approval of the actors within your organization is crucial to the success of any new plan of action
  • Why listening and "knowledge sharing" are vital when you are planning and steering change


"The Customer's Victory"
In today's globalized environment, some companies win and others lose. But one clear victor has emerged: the customer, who benefits tremendously. Globalization has created downward pressure on prices and more choices for consumers. How do companies deal with this...
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About the Author

François Dupuy is a senior executive at a consulting firm that assists large organizations to improve performance and deal with radical change. He teaches organizational behavior at the graduate level.

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