Over the course of 20 years, members of Bruce Tulgan’s management research and training firm, RainmakerThinking, asked “hundreds of thousands” of managers in seminars, meetings and interviews which employee situations they find most difficult. Based on that research, Tulgan identifies 27 common management challenges that he groups into seven areas: being a new manager, teaching employees self-management, managing performance, managing attitudes, handling superstars and managing “forces outside your control.” He offers practical methods and approaches to help leaders conquer those challenges. He says sound management depends on regular, planned communication with the people you supervise and lays out the most effective management techniques. He emphasizes conducting regular “high-structure, high-substance, ongoing one-on-one dialogues” with each employee that relate to that person’s responsibilities. getAbstract recommends Tulgan’s well-researched guidance to current and future managers.
In this summary, you will learn
- Why “one-on-one dialogues” with employees are a management fundamental,
- Why “undermanagement” fails and
- How to handle the 27 core challenges confronting today’s managers.
About the Author
Management expert Bruce Tulgan, the founder and CEO of RainmakerThinking, also wrote the bestseller It’s Okay to Be the Boss.