Summary of The Art of Connection

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The Art of Connection book summary


7 Overall

8 Applicability

7 Innovation

8 Style


Leadership expert Michael J. Gelb explains that many great businesses base their success on face-to-face communication. The leaders of these companies depend on seven personal relationship skills, such as practicing humility and becoming a better listener, to increase the scope and the depth of their organizations. Gelb presents a compelling case that learning these skills can help you connect more profoundly with other people and with yourself. His supporting testimony from noted authorities becomes a little overwhelming, but his motives are clearly supportive. getAbstract recommends Gelb’s advice to everyone seeking to build better relationships, especially those in customer-facing jobs or in human relations.

In this summary, you will learn

  • What seven skills you need to master in order to build better connections and
  • How connecting with other people can lead to a more fulfilling life.

About the Author

Michael J. Gelb co-directs the Leading Innovation Seminar at the University of Virginia’s Darden Graduate School of Business and is on the faculty of the Institute for Management Studies.



Sam Horn

Sam Horn has written best-selling books, has trained some of the world’s leading businesspeople and has earned acclaim as a specialist in communication. Growing up as a bright child in a small town, she didn’t realize that her intellectual pursuits tended to isolate her. She didn’t like idle chatter, and she wasn’t aware she often projected a boastful attitude.

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