A 2015 Gallup study found that only 32% of US workers feel engaged in their jobs. To combat this epidemic of disengaged employees, embrace the concept of providing a positive “employee experience” in every facet of your organization: cultural, physical and technological. Author Jacob Morgan explains how and why companies that give their employees positive experiences become corporate winners. He provides vital information – down to a catalog of specific metrics – on how to make your employees happier while boosting your profits. getAbstract recommends Morgan’s affirmative manual to senior executives.
In this summary, you will learn
- What makes a firm “experiential,”
- Why delivering a positive “employee experience” matters,
- Where you should focus your experiential efforts and
- How the top firms offer a high-quality employee experience.
About the Author
Best-selling author, speaker and futurist Jacob Morgan’s previous books include The Future of Work and The Collaborative Organization. You can go online to take an assessment of how your company ranks on the 17 variables at https://TheFutureOrganization.com.
Get the key points from this book in 10 minutes.
For your company
We help you build a culture of continuous learning.
Comment on this summary
By the same author
Customers who read this summary also read
Kogan Page, 2017
Vikram Bhalla et al.
Boston Consulting Group, 2016
Profile Books, 2015