Summary of The Secret Rules of the Internet
The Murky History of Moderation, and How It’s Shaping the Future of Free Speech
The Verge, 2016
Content moderation protects us from the very worst of the internet, but does it unfairly limit free speech?
Many people believe content moderation involves law enforcement agents using automated systems to protect users from the worst of the Internet, but the truth resembles something closer to an offshore sweatshop. Journalists Catherine Buni and Soraya Chemaly dispel myths about Internet content moderation. It’s not highly automated, law enforcement isn’t involved and many workers lack training. Users play an invaluable role in reporting offensive content and in determining the norms for a site. getAbstract recommends this article to social media users and anyone with an interest in freedom of speech.
In this summary, you will learn
- How content moderation works,
- Why users are important, and
- How technology is improving content moderation.
About the Authors
Catherine Buni is a writer and editor for the The New York Times and The Atlantic. Soraya Chemaly is a media critic and writer for Salon, the Guardian, and Huffington Post.
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