Summary of The Way We're Working Isn't Working

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The Way We're Working Isn't Working book summary


7 Overall

8 Applicability

6 Innovation

7 Style


This is one of those rare books that details the wrong ways you’re working without making you feel that the situation is hopelessly complex or beyond repair. Tony Schwartz (writing with Jean Gomes and Catherine McCarthy) offers interesting, practical advice to employers and employees alike on how to banish that “gerbil on a treadmill” feeling forever. With case studies from such companies as Ford, Sony and Ernst & Young, as well as helpful charts, graphs and exercises, this highly readable manual will make you think twice about how you and your employees work. Although it mentions lots of insider human resources (HR) methodologies – such as the ones in Gallup’s employee engagement surveys – the book never bogs down in jargon. However, the author may need to revise and update it in a few years as the workplace becomes increasingly dependent upon technology. getAbstract suggests this book to frustrated leaders, HR practitioners, overwhelmed employees and anyone who wants more control over his or her working and personal life.

In this summary, you will learn

  • How most corporate cultures inhibit employees’ effectiveness;
  • Why your employees will work better if their jobs satisfy their physical, emotional, mental and spiritual needs; and
  • What employers can do to meet these needs and build better performance.

About the Authors

Tony Schwartz is founder and president of The Energy Project, which helps people achieve high performance. Jean Gomes is its chairman and Catherine McCarthy is its COO. Schwartz also wrote The Power of Full Engagement and What Really Matters. A former New York Times reporter and Newsweek editor, he is the co-author of The Art of the Deal with Donald Trump.



“More, Bigger, Faster”
Modern technology increases the workplace pressure to “do more and do it faster” by making you available to other people around the clock, whether you’re away from the office, at home or even on vacation. Technology is supposed to make your work easier, but, paradoxically...

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    Hagen Ladwein 5 years ago
    What me pleased was the idea of "Chief Energy Officers". Reality and Theory are like in other fields the real challenge for the thoughts supplied - workshops with robotic dictations and market expectations with quick changes built an increasing technical burden to the contrasted recommendations to be applied. This book will for sure help to refocus for the real needs of employees and their personal life. Applicability is the challenge - but humanity surely has to find new approaches to get balanced and creative, satisfied individuals. To be recommended - I will read it.

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