Review of The Wisdom of Teams
Summarized by permission of Harvard Business School Press. Copyright 1993 by McKinsey & Company, Inc.
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Management consultants Jon R. Katzenbach and Douglas K. Smith state the facts: they know that everyone from top executives to employees down the ladder pays lip service to the concept of teams, but few people act like they truly value teams and fewer still actually know how teams really work. The authors identify the hype and what it hides. Then they go a step farther. They provide a manual for creating what executives say they want: high-performance teams. Katzenbach and Smith illustrate their suggestions, insights and guidelines with a lot of stories of real-world teams, focusing on what makes them work. Their rules are so clear that they leave little room for protecting any cherished illusions.
If you’re seriously interested in diagnosing underperforming teams and creating new ones that do perform, you’ll benefit from this book. And if you think you’re already doing everything right, but your team just isn’t producing, this book may burst your bubble. Given that, getAbstract suggests that those managers who are willing to act on the authors’ detailed, pragmatic counsel will get the most from it.
About the Authors
Jon R. Katzenbach is a senior partner with Booz & Company where he leads the innovation-oriented Katzenbach Center. He is also the author of The Myth of Top Management. Attorney, consultant, teacher, historian and inventor Douglas K. Smith has written five books including Make Success Measurable.
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