Summary of Widgets

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Rating

8 Overall

8 Applicability

7 Innovation

8 Style

Recommendation

Employee engagement expert Rodd Wagner accurately diagnoses the troublesome state of the modern-day workplace and offers sensible, long-term solutions for employee engagement. After the turmoil of the recession, employees are wary. Employers must guarantee stability if they expect employees to be loyal. To re-establish connection, Wagner suggests organizations start by treating their workers like people instead of “things” or statistics. A healthy dose of humanity can do wonders to repair the damage some companies inflict on their workforces. Wagner anchors his material around 12 logical rules that getAbstract recommends to executives and managers.

In this summary, you will learn

  • How applying 12 management rules can improve employer-employee relations;
  • Why employees need the freedom to express their individuality;
  • Why trust, transparency and growth matter; and
  • How reciprocity links employers and employees.
 

About the Author

Rodd Wagner, BI Worldwide’s vice president of employee engagement strategy, is an expert on personal effectiveness in the workplace.

 

Summary

Reciprocity Is Key
Understanding the principle of reciprocity is pivotal for leaders who want to engage their employees. Employees will work harder and be more loyal if they believe their employer is investing in their well-being. Absent that encouragement, resentful employees will underperform...

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Comment on this summary

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    Darren Godden 2 years ago
    "Your people are not your greatest asset. They’re not yours, and they’re not assets.” A powerful phrase and one which leadership and management would do well to understand. I'd be interested to know if the book deals with what behaviours and skills a leader needs to retain in order to effectively apply and execute the 12 Rules.

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By the same author

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    Rodd Wagner and James K. Harter

    Gallup Press, 2006

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