Summary of Leading Meaningful Change

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Leading Meaningful Change book summary

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  • Analytical
  • Applicable
  • Well Structured


A growing trend in change management theory responds to the uncertain times organizations face. Beverley Patwell encourages people to embark on a “change journey.” She urges you to analyze the power dynamics at work, to be an accountable team player and to seek constant feedback as you align, integrate, carry out and renew your change process. Patwell draws on extensive research to elucidate her “Use-of-Self” philosophy, which positions the individual as the linchpin for meaningful change. While her style is dry and full of jargon, she proves supremely knowledgeable. Her approach will resonate with leaders adapting to new workplace challenges.

About the Author

Beverley Patwell is a professor at the University of Notre Dame, Queen’s University and Concordia University, and co-authored Triple Impact Coaching: Use-of-Self in the Coaching Process with Edith Whitfield Seashore.


“Use-of-Self” focuses on the individual as the pivotal point for meaningful change.

The Use-of-Self model has been around for decades. Research indicates that the “Self” is a crucial driver of meaningful change efforts. Change efforts begin with knowing who you are and what unconscious factors drive your decisions, then linking that Self with the greater world. Thus, you can use Self energy to motivate and inspire followers. In times of change, leaders can apply Use-of-Self for coaching and to a lesser extent, mentoring. The one element in the change management process that you completely govern is yourself.

The “Triple Impact Coaching” (TIC) model is within the Leading Meaningful Change Framework: Picture a diagram with the Self at the center of a circle, with concentric circles denoting your relationships with individual colleagues, teams and the company. See how the mechanisms of change – “choices, reframing, power and feedback” – can help you make the transition from “unaware” to “aware.” If you concentrate on your Use-of-Self, and becoming more self-aware, you will also become more genuine and intentional as a coach.


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    R. T. 9 months ago
    Something of a process manual – with process models and steps to follow. But definitely some valid points for anyone leading a change process.
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    R. S. 10 months ago

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