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Managing the Telecommuting Employee

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Managing the Telecommuting Employee

Set Goals, Monitor Progress, and Maximize Profit and Productivity

Adams Media ,

15 min read
6 hours saved
10 take-aways
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What's inside?

Telecommuting may be the future of work. But how do you ensure your teleworkers are getting the job done?

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Telework sounds simple. Let an employee work from home. Ensure that he or she has a desk, a computer and a working phone line. Ready, set, go; right? But what if the teleworker has an accident in the home office you authorized? Can your company get sued? What about the teleworker’s tax status, workers’ compensation or benefits? Of course, you might also wonder how you supervise a staffer you may never see, for example, someone who lives on the other side of the globe. Setting up employees in home offices is not as straightforward as it sounds. But, fortunately, Michael Amigoni and Sandra Gurvis phone in everything you need to know in this detailed yet comprehensive book. Drawing on their decades of experience managing remote workers, they present savvy advice on how to develop and run a successful telework program. If telecommuting is part of your company’s future (or its present), getAbstract recommends this useful managing guide.


The Rise of Telework

Telecommuting or telework – working from home or a nontraditional office – is now common. In fact, 21 million U.S. employees telecommute. This is due, in part, to numerous technological advances in the internet, networking and computing. Telecommuting pioneers, such as Control Data Corporation, made this work option available to their staffers during the 1970s. Because telework cuts down on fuel usage by commuters, it became popular two decades later when the U.S. passed the 1990 Clean Air Act. Around the same time, the Americans with Disabilities Act called for equal opportunity for “physically or otherwise disabled workers.” Thus, telework became an increasingly relevant alternative to working at the office.

Many jobs are suited to telework. For example, software designers, systems analysts, underwriters, actuaries, transcriptionists, collection agents and call-center representatives may do well as teleworkers. Generally, good teleworkers are organized, flexible self-starters who know how to allocate their time and who don’t need managers looking over their shoulders to be productive. They communicate well over the phone and email, and capably...

About the Authors

Michael Amigoni has been managing telecommuters since 1977. He speaks routinely on this topic. Sandra Gurvis is the author of eleven books and hundreds of magazine articles.

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